Terms & Conditions

These Terms & Conditions form an agreement between you and Casino Infinity in relation to your use of the website, account services, games and related features. They apply whether you browse the website as a visitor or use it as a registered player. Additional terms may apply to particular games, promotions, payment methods or services. Where additional terms are shown, you should read them before taking part.

By creating an account, signing in, depositing money, placing a wager or otherwise using the website, you confirm that you accept these Terms & Conditions. If you do not agree with any part of them, you must not use the website. You are responsible for checking this page from time to time because the terms may be updated. Continued use of the website after an update means that you accept the revised terms.

Casino Infinity may make changes where reasonably necessary to reflect changes in law, regulation, technology, security, business arrangements or the services offered. Changes will apply from the date they are published or otherwise brought to your attention, unless a different effective date is stated. If a change materially affects your rights or obligations, you should review the updated terms before continuing to use the website.

• You must use the website only for lawful purposes and in accordance with these Terms & Conditions.
• You must not use the website if online gambling is unlawful in the place where you live or are located.
• You are responsible for understanding the gambling laws that apply to you before opening or using an account.
• You must not permit another person to use your account or payment method.
• You must provide accurate information when requested and keep that information current.

If any part of these terms is found to be invalid or unenforceable, that part will be interpreted as far as legally possible and the remaining terms will continue to apply. A failure to enforce a right immediately does not mean that the right has been waived.

You may deposit funds only through payment methods made available on the website and only where you are authorised to use that method. Deposits must come from a payment account or instrument held in your name, unless a different arrangement is expressly approved. Casino Infinity may reject, delay or return a deposit where there are concerns about ownership, security, fraud, money laundering, technical problems or compliance.

You should deposit only money that you can afford to lose. A deposit is not a guarantee of winnings, and placing a wager does not create any entitlement to a particular result. Game outcomes are determined by the applicable game rules and, where relevant, approved randomisation or technical systems. You should read the information displayed for a game before playing.

You are responsible for checking the details of each wager before confirming it, including the selected game, stake, lines, odds or other available options. Once accepted, a wager generally cannot be changed or cancelled except where the applicable game rules, technical circumstances or legal requirements allow it. If a game or transaction is interrupted, the relevant records will be reviewed and the matter will be handled in accordance with the applicable rules.

Withdrawals may be subject to account verification, payment checks, anti-fraud controls and any applicable legal or operational requirements. Casino Infinity may ask for documents or further information before releasing funds. Withdrawal options may depend on the method used for a deposit, the availability of the payment provider and other conditions shown on the website.

• You must not use funds obtained through fraud, theft, unlawful activity or an unauthorised payment.
• You must not charge back a valid transaction or ask a payment provider to reverse a transaction without a proper basis.
• You should check all transaction details and retain relevant confirmations for your records.
• Technical errors, obvious pricing errors or incorrectly displayed game information may be reviewed and corrected.
• Where a transaction or game result is affected by an error, Casino Infinity may take reasonable steps to correct the error and notify affected players where appropriate.

Any fees, minimums, maximums, processing conditions or other payment requirements will be shown where relevant. Third-party payment providers may apply their own terms, limits, fees or processing times. Casino Infinity is not responsible for a payment provider’s separate service, although reasonable assistance may be provided when investigating a transaction.

Personal information is handled in accordance with the Privacy Policy and applicable privacy requirements. Casino Infinity may collect and use information needed to provide services, verify accounts, process payments, protect the website, prevent fraud, meet legal obligations and manage responsible gambling. You should read the Privacy Policy to understand how information may be collected, used, stored and disclosed.

The website and its content are provided for personal use. You must not copy, reproduce, modify, distribute, publish, sell or commercially exploit website content without permission. Trade marks, logos, graphics, text, software and other materials remain the property of their respective owners or licensors. You must not use the website in a way that damages its security, availability or reputation.

The website may contain links to third-party websites or services. Those third parties operate under their own terms and privacy practices. A link does not necessarily mean that Casino Infinity endorses or controls the third-party service. You should review the relevant third-party information before using it or providing personal details.

To the extent permitted by law, Casino Infinity is not responsible for loss caused by events outside its reasonable control, including telecommunications failures, internet outages, payment network issues, cyber incidents, equipment failures, natural events or changes in legal requirements. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited.

If you have a question, concern or complaint about your account, a transaction or the website, please use the support or complaints process made available on the website. Provide enough information for the matter to be investigated, including relevant dates, transaction references and a clear description of the issue. You may be asked to complete verification before account information can be discussed.

These Terms & Conditions are governed by the laws that apply to the relevant service and jurisdiction, without limiting any mandatory rights available to Australian consumers or players. Disputes should first be raised through the available support or complaints process. If a matter cannot be resolved, you may have access to external complaint, dispute resolution or regulatory pathways that apply to your circumstances.

If your account is closed, these terms will continue to apply to matters that arose before closure, including outstanding transactions, verification, responsible gambling records, privacy obligations and dispute handling. You should keep a copy of these terms and any transaction records for your personal reference.